How to Make Your Event Accessible and Inclusive: Tips & Best Practices for Event Planners

Wherever people gather, different needs intersect. When planning a successful event, there is one essential aspect that must not be overlooked: accessibility and inclusion.


Accessible events make it possible for everyone to participate equally — regardless of disabilities, neurodivergence, chronic illnesses, or other conditions. As such, inclusive events are key to fostering a society where diversity is celebrated and equality is more than a concept.


In this article, you will learn how to organise accessible events professionally. We will walk you through what makes an event truly accessible and explain what this means for your event planning and management. We will also share actionable tips, answer frequently asked questions, and provide you with a practical checklist for your next event.

 


 

Key Considerations for Planning Accessible Events


Accessible, inclusive events aim to create a positive experience for all participants regardless of their abilities. This entails far more than simply choosing a venue with an accessible bathroom. Barriers can take many forms, from physical obstacles such as stairs without ramps, linguistic barriers such as the lack of translations, or technical challenges such as inaccessible digital content. True accessibility requires holistic thinking throughout the event planning process.
 

Successful event planning begins with the understanding that everyone has different needs. Inclusive events take this diversity into account and create solutions that accommodate all attendees at every stage of planning. From selecting the right venue to marketing to crafting the programme, every stage of planning offers opportunities to make your event more accessible. Inclusivity is a cornerstone of your event’s success and should not be regarded as an afterthought.
 

 

Understanding Different Types of Accessibility


People with disabilities, neurodivergence, or chronic illnesses often face numerous obstacles that make it difficult or even impossible for them to participate in events fully and independently. To remove and reduce as many barriers as possible, it is vital to understand the different types of accessibility.

 

 

1. Making the Physical Space Accessible:


Ensure all attendees can navigate the venue independently and participate in all elements of the programme. Key measures include elevators, ramps, wide doorways, short walking distances, and accessible restrooms.

 

 

2. Making Communication Accessible:


All information should be clear and easy to understand — before, during, and after the event. Plain language text, subtitles for videos, and access to interpreters are ways of ensuring accessible communication.

 

 

3. Making Technology Accessible:


Ensure all attendees are able to access digital content and are supported with any aids they may require on the day of the event. This includes ensuring your event website is compatible with screen readers, using high-quality audio and video systems, and providing hearing loops for persons with hearing aids.

 

 

 

Tips and Best Practices for Planning Accessible Events

 

A well-thought-out event management process that takes into account the needs of all attendees is the foundation of an inclusive event. Here are some practical tips to get you started:


 

1. Involve Persons with Disabilities in the Planning Process


It goes without saying that people with disabilities are the best advocates for their own needs. By including persons with disabilities in the planning phase of your event, you can gain valuable insight from people with lived experience in these matters and give them a voice.


 

2. Ask Attendees About Their Needs


Give attendees the opportunity to share their requirements and make requests for different types of support, such as hearing loops or interpreters, during the registration process. This allows you to plan ahead effectively.


 

3. Choose an Accessible Venue


A venue designed and equipped for inclusivity makes your job easier. The event location’s infrastructure determines to a large extent how accessible you can make the physical space and what technological solutions can be provided. When choosing your event venue, look out for features such as wheelchair-accessible entrances, clear signage, tactile guides and floor markings, as well as facilities for simultaneous interpreting and hearing loops.


 

4. Provide Assistive Technologies and Aids


Evaluate which measures may be needed to make presentations and key notes more accessible for people with visual or hearing impairments. Subtitles, audio descriptions, audio induction loops can ensure an optimal experience for everyone.


 

5. Design a Flexible and Inclusive Programme


Make sure your event programme is easy to follow and offers a certain amount of flexibility to cater to diverse needs. It is vital to include sufficient breaks to prevent sensory overload and fatigue — a particularly important consideration for attendees with cognitive disabilities or chronic health conditions. Keep walking distances short and ensure all programme elements are accessible for people with mobility impairments.


 

6. Arrange accessible catering


When choosing a caterer and menu, ensure that a variety of foods and beverages that accommodate different dietary requirements is on offer. Provide clear information around ingredients and allergens, and offer options for guests with intolerances, allergies, or other dietary restrictions.


 

7. Increase Awareness in Your Staff


Your team plays a pivotal role in the success of your event and should be sensitised to accessibility issues. Training your staff to support persons with disabilities, chronic conditions, or neurodivergence will allow them to handle a variety of situations confidently and respectfully.


 

8. Prioritise Feasible Measures


If implementing every possible accessibility measure feels overwhelming, it is important to remember that you don’t need to do everything perfectly the first time. Focus on the measures that are most important for your target audience and that you can realistically achieve. Small steps in the right direction still have a meaningful impact.

 

To make implementing these tips even easier, we have put together a comprehensive checklist for accessible events for you.

 

 

 

Your Checklist for Accessible Events

 

Physical Accessibility

 

The venue is easy to reach, well-connected to public transport, and offers parking spaces for people with disabilities

People using wheelchairs and other mobility aids can easily access the event venue and all facilities thanks to elevators, ramps, wide doorways, and accessible toilets

The venue features clear signage, tactile guiding systems for visually impaired attendees, and/or staff is available to provide assistance if required

Physical obstacles, such as steps, thresholds, or glass doors, are clearly marked for better visibility

Outdoor events: The ground is firm and level to accommodate wheelchairs, mobility aids, and those with limited mobility

Seating arrangements consider and allow space for persons using wheelchairs or other mobility aids, with accessible tables available if needed

Walking distances between programme items are kept short and the event venue features strategically placed seating options for attendees who are unable to stand for extended periods of time

Quiet areas and sensory-friendly spaces are available to attendees for rest and relaxation

A livestream is available, enabling people with limited mobility to participate in the event remotely

 

 

Accessible Communication

 

All event material, such as the website, invitations, and programmes, are written in clear and simple language

The event website is screen-reader compatible, easy to navigate, provides key details in plain English, and includes alt-text for images and graphics

Attendees can contact the organiser and register for the event in various ways, including online registration, by phone, via text message, or messenger services such as WhatsApp

Any accessibility measures that are in place as well as the support tools available on site are clearly communicated ahead of the event and

Attendees have the option to share their specific needs during the registration process and request any assistance needed

Sign language interpreters, plain language interpreters, and live captioning services are available during the event

Moderators and speakers are briefed to speak at a measured pace and describe any visual elements forming part of their key note for attendees with visual impairments

 

 

Technical Accessibility

 

Consistent sound quality is ensured with high-quality microphones and speakers, while background noise is minimised

Hearing loops are available for attendees using hearing aids

Any films, videos, and audio content presented at the event includes subtitles for the deaf and hard of hearing and/or audio descriptions for visually impaired attendees

 

 

Frequently Asked Questions About Accessible Events


 

What Are Accessible Events?


Accessible events are designed and organised with the needs of people living with physical, sensory, or cognitive disabilities in mind. By identifying and removing barriers — whether that may be physical obstacles such as stairways, inaccessible digital content, or language barriers — these events strive to allow all attendees to participate fully, regardless of their individual abilities and needs.

 

 

Why Is Accessibility Important for Events?


The World Health Organisation (WHO) estimates that 16% of the global population lives with a disability. Hosting an accessible event means including attendees with disabilities, chronic diseases, neurodivergence, and other conditions. This not only demonstrates social responsibility but also expands your audience and enhances your reputation as organiser.

 

 

How Can I Find An Accessible Venue?


Use our checklist as a starting point and look out for particular features that define accessible venues. These include wheelchair access, elevators and ramps, accessible restrooms, clear signage and tactile guidance systems, flexible room layouts and seating arrangements, and assistive technology such as hearing loops or interpreting equipment.

 

 

Are Accessible Events Expensive?


Not necessarily. Many accessibility measures, like selecting a venue designed to foster inclusivity, come at no extra cost. Other measures, such as providing interpreting services, might incur additional expenses and will not be possible for every event. We would like to encourage you, however, to see these costs as an investment in the success of your event, as they are allowing you to reach a broader audience and will enhance the satisfaction of your attendees.

 

 

 

We Are Here to Simplify Your Event Planning

 

With Konflinx, finding the perfect venue is quick and easy. Our innovative search function and filters, clear venue description, and option to compare venues side-by-side make selecting the right event space effortless.

 

Event planning has never been simpler — and our service is completely free to use.


 

Ready to find the perfect venue for your next event? Explore accessible event venues with Konflinx today!

30.11.2024